Report an Issue

We're committed to maintaining a safe and reliable platform. If you've experienced a problem or have concerns, we'd like to hear about it.

Types of Issues We Can Help With

Task-related disputes or quality concerns
Payment issues or billing problems
Safety or security concerns
Inappropriate behavior from other members
Technical problems with the platform
Account or verification issues
Any other platform-related concerns

How to Report an Issue

To report an issue, please email our support team with:

A clear description of the issue
When the issue occurred
Any relevant task IDs or usernames involved
Screenshots or documentation if applicable
Steps you've already taken to resolve it

Send your report to: support@extrahand.in

What to Expect

Acknowledgment of your report within 24 hours
Investigation into your concern
Regular updates on the status of your case
A resolution or explanation of findings

For Urgent Safety Concerns

If you're concerned about your immediate safety, please contact local law enforcement first, then report to us as soon as possible.

You can also reach our urgent support team at: safety@extrahand.in